Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
For Course Reservations:
Cancellation (without notice):
100%
Cancellation (with notice):
Cancellation made on the day:
100 % (per reservation)
Cancellation 1 day before:
50 % (per reservation)
For Seats-Only Reservations:
Cancellation (without notice): Average price of the restaurant
JPY×
person = Total
JPY
Cancellation (with notice):
Cancellation made on the day:
4000 JPY (per person)
Cancellation 1 day before:
2000 JPY (per person)
- If you wish to request a change of reservation through the help desk, please make the request no later than 5:00 PM (Japan time) four days prior.For changes after this time, please ask for help from the hotel concierge to inform the restaurant of the change directly.Please note that same-day responses may not be possible, so even if a change request is made within the deadline, cancellation fees may still be incurred.We appreciate your understanding.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
- The cancellation policy, in accordance with site rules, requires payment of 100% of either the average price or the course price per person for same-day cancellations, and 50% of either the average price or the course price per person for cancellations made the day before. If a restaurant has its own cancellation policy, it will be displayed.
- The cancellation fee will be automatically deducted from the registered card information.