Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
予約をキャンセルする場合は、以下の通りとなります。
12月、3月は
当日の連絡有り無しに関わらず100%
前日 100%
3日前 100%
5日前 80%
7日前 50%
10日前 20%
お席のみご利用の場合、お一人様あたりの想定客単価×人数分をキャンセル料として頂きます。
予めご了承ください。
12月、3月以外の平月は
当日の連絡有り無しに関わらず100%
前日 80%
3日前 50%
5日前 20%
お席のみご利用の場合、お一人様あたりの想定客単価×人数分をキャンセル料として頂きます。
予めご了承ください。
※当日ご連絡の際、お電話が繋がらない場合
15分すぎましたらキャンセル処理とさせて頂きます。
(Translated by Google API)
If you wish to cancel your reservation, please proceed as follows: In December and March, 100% regardless of whether there is a contact on the day. The day before: 100% 3 days before: 100% 5 days before: 80% 7 days before: 50% 10 days before: 20% If only a seat is used, the expected number of guests per person A cancellation fee equal to the unit price x number of people will be charged. Please note. In normal months other than December and March, 100% regardless of whether there is a contact on the day. The day before: 80% 3 days before: 50% 5 days before: 20% If only a seat is used, the expected unit price per person x number of people will be charged as a cancellation fee. Please note. *If we cannot connect you on the day of your call, we will cancel your reservation after 15 minutes.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
- The cancellation fee will be automatically deducted from the registered card information.
