Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
当店は、ヒトサラ以外に、他サイトから即予約が出来るサイトがあり、即座に空席情報を手動で埋める事が出来ない事があります。ご予約は、週末・祝前日などお席が混み合う場合があります。その際にお時間の変更や姉妹店へのご移動をお願いする場合があります。ご連絡は、お電話かメールやショートメッセージで差し上げます。当日までに返信や返答がない場合はご予約は、キャンセルさせて頂く場合があります。また、ネットでのご予約が確定された場合でも、お電話を頂いてからの予約確定となります。 ご不明な点がございましたら、お気軽にお問合せください。
【団体予約】7名様以上のキャンセルの場合は予定日の2週間前までとなります。
期限を過ぎますとコース料金の100%（人数分）、席のみ予約の場合は3000円（人数分）が発生します。
【予約日の変更】繁忙期・週末（金～土曜）・祝前日の御予約に関しては予約日変更は可能ですが、当日のキャンセル料は100％発生します。
(Translated by Google API)
In addition to Hitosara, our restaurant has other sites where you can make instant reservations, so we may not be able to fill up vacant seats manually immediately. Reservations may be crowded on weekends and days before holidays. In that case, we may ask you to change the time or move to a sister restaurant. We will contact you by phone, email, or short message. If we do not receive a reply or response by the day, we may cancel your reservation. In addition, even if your reservation is confirmed online, the reservation will not be confirmed until you call us. If you have any questions, please feel free to contact us. [Group reservations] Cancellations for groups of 7 or more people must be made 2 weeks before the scheduled date. If you miss the deadline, 100% of the course fee (per person) will be charged, and 3,000 yen (per person) will be charged if you only reserve a seat. [Change of reservation date] For reservations during busy periods, weekends (Friday to Saturday), and days before holidays, you can change the reservation date, but a 100% cancellation fee will be charged on the day.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
- The cancellation fee will be automatically deducted from the registered card information.
