Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
コースで御予約いただいたお客様につきましては当日での予約キャンセルの際、予約いただいたコースの料理代金をキャンセル料として全額お支払いいただきます。
また当日での人数変更に際しましても御予約いただいた人数分のコースの料理代金はお支払いいただきます。
当日まで人数が確定できない等、前もってご相談いただければ対応できるよう尽力いたします。
(Translated by Google API)
For customers who have made a reservation for a course, if you cancel your reservation on the same day, you will be required to pay the full amount of the course meal you reserved as a cancellation fee. In addition, even if the number of people changes on the day, you will be required to pay for the course meal for the number of people who made the reservation. If you cannot confirm the number of people until the day of the event, please let us know in advance and we will do our best to accommodate you.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.