Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Cancellation (without notice): Average price of the restaurant
3,500 JPY×
2 person = Total
7,000 JPY
Notice from the restaurant regarding the cancellation policy :
(Original text)
懐石コースのキャンセルにつきましては、仕入・仕込みの都合上、前々日までにご連絡をお願い致します。
前日キャンセルの場合はコース料金×予約人数分の50%
当日キャンセルの場合はコース料金×予約人数分の100%の料金を頂戴致します。
(前々日キャンセルの場合は0%)
席のみ予約に関しましても、キャンセルの場合は必ずご連絡をお願い致します。
無断キャンセルの場合はご予約いただいた時間帯の平均客単価×予約人数分の料金を迷惑料として頂戴し、今後のご予約をお断りさせて頂く場合がございます。
直前のキャンセルであっても必ずお店にお電話頂きます様お願い致します。
(Translated by Google API)
If you wish to cancel a kaiseki course, please contact us two days in advance due to purchasing and preparation requirements. If you cancel the day before, you will be charged 50% of the course fee x the number of people booked.If you cancel on the day, you will be charged 100% of the course fee x the number of people you booked. (0% if canceled two days in advance) Please be sure to contact us if you wish to cancel, even if you only reserved seats. If you cancel without prior notice, you will be charged an inconvenience fee equal to the average customer price for the reservation time x the number of people making reservations, and you may be refused future reservations. Please be sure to call the store even if you cancel at the last minute.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.