Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
お席/飲み放題プランのご予約のキャンセルについては、ご予約日の前日22時迄にお電話にてキャンセルの旨のご連絡をお願い致します。
コースのご予約のキャンセルについては、ご予約日の2日前22時迄にお電話にてキャンセルの旨のご連絡をお願い致します。
ひとときでは、コースのご利用の場合のみ、前日/当日キャンセルについては、お料理代金のみをキャンセル料として頂戴致します。
<キャンセルポリシー>
前日キャンセルの場合は、人数×お料理代金の50%
当日キャンセルの場合は、人数×お料理代金の100%
※コースの場合のみ
※コース料金の-2000円がお料理代金となります。
※前日が定休日の場合は、前々日が前日キャンセルと同等
誠に申し訳ございませんが、ご理解の程よろしくお願い致します。
(Translated by Google API)
If you wish to cancel your seat/all-you-can-drink plan reservation, please contact us by phone by 10pm the day before your reservation date. If you wish to cancel your course reservation, please contact us by phone by 22:00 two days before the reservation date. At Hitomoki, if you use a course only, if you cancel on the day before/on the day, only the cost of the meal will be charged as a cancellation fee. <Cancellation Policy> If canceled the day before, 50% of the number of people x the cost of the meal If canceled on the day, 100% of the number of people x the price of the meal *Only for courses *2000 yen minus the course fee will be the meal price . *If the day before is a regular holiday, canceling the day before is equivalent to canceling the day before. We apologize for the inconvenience, but thank you for your understanding.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.