Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
キャンセル不可。
ご予約成立後のお客様都合によるキャンセルについては、当日、前日問わずディナーは3000円×人数分のキャンセル料が発生致します。
コースご予約のお客様はコース料金×人数分のキャンセル料が発生致します。
※10名様以上の団体予約は来店予定日の1週間前の11時まで、10名未満のお客様は3日前の11時までに人数確定をお願い致します。この時点でご連絡がない場合は自動的に人数確定となり、ご予約人数様分のご料金が発生しますのでご了承くださいませ。
(Translated by Google API)
Cancellation not possible. For cancellations due to customer convenience after a reservation has been made, a cancellation fee of 3,000 yen x number of people will be charged for dinner, regardless of whether it is on the same day or the day before. For customers who have booked a course, there will be a cancellation fee equal to the course fee x number of people. *For group reservations of 10 or more people, please confirm the number of people by 11:00 a.m. one week before the scheduled arrival date, and for customers with less than 10 people, please confirm the number of people by 11:00 a.m. three days before the scheduled arrival date. Please note that if we do not hear from you at this point, the number of people will be automatically confirmed and you will be charged a fee for the number of people in your reservation.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.