Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
コース利用※ご来店当日のキャンセルおよび人数減少はキャンセル料が発生します。※30名様以上は7日前、15名様以上は3日前、10名様以上は2日前を過ぎての予約キャンセルはキャンセル料が発生します。
アラカルト利用※ご来店当日のキャンセルおよび人数減少はキャンセル料が発生します。※15名様以上は3日前を過ぎてのキャンセルは1名様あたり1,000円頂戴しております。
■お客様への注意事項
※万が一ご予約の入れ違いが発生した場合はお電話でのご予約を優先とさせていただきます。※当店からの予約確認におきまして複数回連絡がとれないお客様はキャンセルとさせて頂く場合がございます。
(Translated by Google API)
Course use *Cancellation fee will be charged if you cancel on the day of your visit or if the number of people decreases. *Cancellation fees will apply if reservations are canceled less than 7 days in advance for groups of 30 or more people, 3 days in advance for groups of 15 or more, and 2 days in advance for groups of 10 or more. A la carte use *A cancellation fee will be charged for cancellations on the day of your visit or for a reduction in the number of people. *For groups of 15 or more, cancellations made less than 3 days in advance will be charged 1,000 yen per person. ■Notes to customers *In the unlikely event that a reservation is made incorrectly, reservations made by phone will be prioritized. *Customers who are unable to contact us multiple times to confirm their reservation may have their reservation cancelled.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.
