Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
Notice from the restaurant regarding the cancellation policy :
(Original text)
【席のみ予約の場合】
当日キャンセル：お一人様あたり5,000円頂戴いたします。
【コース予約の場合】ご来店前日0時以降から、コース料金の100%（1名あたり）が発生します。
【10名様以上でご利用の場合】ご来店日の1週間前以降のキャンセルの場合はコース料金の100％分をキャンセル料金として頂戴いたします。
【それ以外の場合】ご来店日の1週間前以降⇒コース料金の30％/3日前以降⇒コース料金の50％/前日⇒コース料金の100％をキャンセル料金として頂戴いたします。
上記タイミングでのキャンセルの場合はキャンセル料金を頂戴致しますので、予めご了承下さいませ。人数変更に関しましては前日24時までお受けしておりますので、キャンセル及び人数変更がある際はご早目のご連絡をお願い致します。
※過去無断キャンセル歴が複数ある方につきましては、当店よりご予約をお取消しさせていただきます。
※If you have a history of multiple cancellations without prior notice, we will cancel your reservation.
(Translated by Google API)
[For seat reservation only] Cancellation on the day: 5,000 yen per person will be charged. [For course reservations] 100% of the course fee (per person) will be charged from midnight on the day before your visit. [For reservations of 10 or more people] If you cancel one week or more before your visit, we will charge you 100% of the course fee as a cancellation fee. [Other cases] If you cancel one week or more before your visit, we will charge you 30% of the course fee, if you cancel three days or more before your visit, we will charge you 50% of the course fee, if you cancel the day before, we will charge you 100% of the course fee as a cancellation fee. Please note that we will charge you a cancellation fee if you cancel at the above times. We accept changes in the number of people up until midnight the day before, so please contact us as soon as possible if you wish to cancel or change the number of people. *If you have a history of multiple cancellations without prior notice, we will cancel your reservation. *If you have a history of multiple cancellations without prior notice, we will cancel your reservation.
When canceling a reservation, cancellations are accepted through the My Page feature. If the cancel button is not displayed, please ask for help such as from the hotel concierge to inform the restaurant of the cancellation directly. Please note that this reservation is for immediate booking, so even if a cancellation request is made to our help desk, we may not be able to accommodate it.
- Changing the reservation (such as the date, time, or the number of people) may incur cancellation fee.
- Cancellation fee will not occur when cancellation is caused by the restaurant.
- Cancellation without prior notice to the restaurant, Help Desk or your Membership page may result in a suspension or restriction of your use in SAVOR JAPAN.
- Cancellation fees shown here are subject to change depending on the circumstances, such as change in the number of people.
The cancellation fee will be automatically deducted from the registered card information.
