Failing to cancel the reservation prior to the designated date stated in the restaurant's Cancellation Policy may incur cancellation fee.
Please ensure that you have confirmed the Cancellation Policy before canceling the reservation.
Cancellation Policy
Canceling this reservation may incur a cancellation fee as follows.
For Course Reservations:
Cancellation (without notice):
JPY
Cancellation (with notice):
Cancellation made on the day:
100% (per reservation)
For Seats-Only Reservations:
Cancellation (without notice): Average price of the restaurant
10,000 JPY×
2 person = Total
20,000 JPY
Cancellation (with notice):
Cancellation made on the day:
2,000JPY (per person)
If you wish to cancel a reservation, cancellation fees based on the cancellation policy will be charged to your card. Additionally, regardless of the reservation start time, if the date changes (in Japanese time), the cancellation policy will be enforced for any cause, including natural disasters, transportation delays, personal health difficulties, or any other reason.
There will be no cancellation charge if the cancellation is made by the restaurant for their convenience or operation.
If a cancellation is made without prior notice to the restaurant, help desk, or through the My Page service, we may suspend or restrict the usage of SAVOR JAPAN.
Date and Time Changes: Changes to the date and time after the reservation is completed are not possible. If you wish to change the date and time, please cancel the reservation once (according to the cancellation policy) and make a new reservation.
Number of Guests Changes: Changes to the number of guests are not possible after the reservation has been completed. If you wish to change the number of guests, please cancel the reservation once (according to the cancellation policy) and make a new reservation.
The cancellation fee will be automatically deducted from the registered card information.