1. Acquisition・Storage and Use of personal information
Personal information provided by the customer shall be stored and used for the following purposes by the Company in its business activities.
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Business activities
- Broadcasting business
- Broadband・Communication business
- Video・Contents business
- Operating system business
- Other businesses
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Purpose of use
- To provide products and services for each business
- To provide notification of products and services for each business
- To reply inquiries on corporate PR activities, questionnaire surveys regarding the various businesses, monitoring surveys, and inquiries from customers
- To provide installation, repair, inspection, and after-market services for the service devices and equipment used in each business
- To provide improved products and services in each business to the customers
- To verify the user and so on for requests to play music in the broadcasting business
- To provide information related to restaurants, areas, music, movies, computers, etc., through the Internet
- To fulfil transactions and agreements with the customers smoothly and adequately among others
- ※Personal information handled in work outsourcing shall be used only for the purpose of executing the outsourced work concerned. (This shall not be subject to disclosure.)
- ※When requesting for materials and so on, the usage purpose corresponding to Point (2) (3) above shall be applied.
- ※When giving notice or announcing the individual purpose of use, this shall be based on the purpose of use concerned.
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※Regarding personal information containing credit card information
- When providing credit card numbers to the card settlement agent for the purpose of collecting payments, notice of the purpose of use etc. will be given in the articles and rules stipulated by each service.
- As a card settlement agent for credit cards, the Company uses the settlement system of GMO Payment Gateway, Inc.
- After settlement of the service usage charge and other charges, credit card information will be stored as order information for a period that is mandated under each law and regulation.
Other usage purposes of personal information besides those mentioned above are as follows.
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■ Personal information regarding shareholders
- To exercise the rights and perform the duties of a shareholder based on the Company Act
- To provide various forms of conveniences to the shareholders by the Company
- To implement policies for maintaining close relations between the shareholders and the Company
- For shareholder management purposes e.g. creating shareholder data according to the standards prescribed under various laws and regulations
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■ Personal information regarding job applicants etc.
- For conducting employee recruitment activities (screening・communication・information provision, etc.)
- To compile statistics and materials
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■ Personal information regarding employees etc. (including directors, family members of employees and staff)
- To maintain contact for administrative reasons and also during an emergency
- To carry out procedures prescribed under internal company regulations and other rules
- To judge, decide, and give notice of promotions・appraisals・staff transfers and so on
- To make payments and deductions for salaries etc.
- For business analysis purposes
- For education and training purposes
- To manage the facilities・equipment・devices・company cars, and so on
- To provide materials to health insurance associations
- To compile statistics and materials
Storage of personal information
Personal information held by the Company shall continue to be retained by the Company, except for information that has been separately provided for (example: information provided in the application details for various campaigns etc.).
Use of personal information after termination of subscription
After the Company’s services are terminated, personal information provided by the customers and trading partners may be used within the range of the usage purposes defined in Point (2), (3) and (5).
Sharing of personal information
The Company may share the personal information obtained from the customer in a written or digital form with its subsidiaries and associate companies based on financial accounting rules, as well as distributors of merchandise handled in the various businesses mentioned above. The shared information includes the name, address, telephone number, date of birth and E-mail address of the customer. The purpose of sharing the information is for the usage purposes mentioned in Point (1)~(4) above as well as the provision of ancillary products and services. USEN CORPORATION shall be responsible for managing any personal information that is shared.